The deposit is charged straight to the card. Problems may arise if the card issuer blocks transactions to UK Mobile Casino sites. In these cases we recommend Neteller and Instacash. No cash outs to MasterCard and North American based Visa are possible.
Globally, we accept Visa and MasterCard. For UK customers we can accept Switch and Delta cards.
Why do so many attempted credit card deposits fail?
There are many reasons and you will see an explanation on the screen if this happens. These may range from the wrong card number being entered to insufficient funds. The error message will explain this to you and highlight the field which is causing the problem.
We must warn customers, however, that the majority of Visa and MasterCard transactions fail since the issuing bank may refuse all transactions to online gaming sites.
How can I deposit money if my credit card fails?
We strongly recommend the use of an ewallet such as Neteller or FirePay. North American customers may benefit from the Instacash feature of NETeller and deposit funds to their casino account within minutes. UK customers may also benefit from Switch/Delta as a reliable payment option.
Are there any fees for the deposit?
You will not be charged any fee when you make a deposit with any credit or debit card from the casino site.
What are the minimum and maximum deposits using Credit Card?
The minimum deposit for Visa and MasterCard is $10 for North American customers and $20 for others. For UK Switch/Delta cards this amount is $40. The maximum daily and weekly deposits for all cards are $1000 and $2500 respectively. Some new account holders may only deposit $250 per week with MasterCard.
How long does it take for the money to be credited to my casino account?
Once the transaction has been successfully completed the funds will be instantly visible in your casino account.
Can I cash out back to my credit/debit card and if so how much?
We cannot process any cash outs to MasterCard or North American Visa cards. For a full ISO list of countries which we may process cash outs back to Visa cards please contact us. For European Visa and all UK Switch/Delta cards we may cash back to your cards in excess of your deposits up to a maximum of $5000 per day.
How long does it take for my cash out request to be processed and for me to receive the money?
Your cashout will be processed within one business day. Once processed the funds will arrive back in your card within 4-7 business days (bank processing time).
How safe is it to attempt a credit card transaction at the casino?
We use state-of-the-art 128-bit encryption whenever you make a deposit with us. This is the current standard used by all major financial institutions throughout the world so your online transactions are entirely safe with us.